To save typing and to standardise responses to observations and incidents you can now pick from snippets of text when adding a Blue Note or Follow-up Action. You can add these snippets in the Web Console under Resources. You can add these snippets in the Web Console under Resources. For example these might be descriptions of common faults (e.g. Fridge left open, power outage, slip, trip or fall, spillage or breakage, or your own corrective codes.